Culture by Design-Culture by Design Webinar

Video Transcription

Video Summary

In the PCI webinar titled "Culture by Design," presented by Lisa Ryan, the focus was on building a positive workplace culture to enhance employee engagement and retention. Lisa, with her experience in industrial sales and as a professional speaker, highlighted the significance of recognition and appreciation in the workplace. Her model, the Six Gears of Gratitude, emphasizes actionable strategies for leaders. These include cultivating a positive attitude, practicing appreciation, ensuring employee access to leadership and resources, providing applause or tangible recognition, implementing acts of service to foster social responsibility, and maintaining accountability. Strategies such as regular check-ins to recognize employees' achievements and fostering a gratitude practice were discussed. Lisa's experiences, including her time in the welding industry, illustrated the profound impact of a supportive workplace. The webinar underscored the importance of respecting and valuing employees, suggesting that simple actions can significantly impact retention and morale. The session also included a Q&A segment that provided deeper insights, such as recognizing the danger of rewarding negative behaviors unintentionally and the necessity of continual and genuine appreciation. The event concluded with an invitation to participants to implement at least one of the Gratitude gears in their organizations to create enduring change.

Keywords

workplace culture

employee engagement

employee retention

recognition

Six Gears of Gratitude

leadership strategies

employee appreciation

positive attitude

social responsibility

employee morale