All users must read! The information is critical for a successful proctored exam session. If you are purchasing or arranging a proctored exam for someone else, you must communicate the information below to the examinee.
At-a-glance checklist: Apply in the Dashboard; confirm a proctor + date; submit request (plan 2+ weeks ahead); review fees/instructions in Resources.
Required: Complete a certification application in the PCI Certification Dashboard (see Resources) before submitting a proctored exam request.
- Examinees cannot test without a completed application.
- PCI CMS help: see Resources (CMS Instructions PDF).
Self-Study
- Take a certification exam outside PCI QC Schools; intended for candidates preparing via self-study.
- It supports self-study before testing; registration does not include study materials.
- TM-101 must be purchased separately.
Fees
- Exam Fee (payable to PCI) – Payment required to unlock the request form used to schedule the proctored exam.
- The Proctor may charge a separate administration fee. PCI does not set or control these fees; candidates pay the proctor directly.
Contact a Proctor
Schedule a Proctored Exam
- Arrange your proctor first (before you purchase an exam and submit the request form).
- Scheduling: Choose an exam date at least two weeks after completing sign-up. The exam is taken online.
- PCI review timeline: PCI will email a disposition within 5 business days. If approved, PCI will send the proctor and examinee online exam instructions within 1 week of the planned exam date.
Maintenance
- Regular monthly maintenance: The PCI Website and Certification Dashboard are unavailable at 7:00 PM Central on the 4th Thursday of every month (up to 1 hour). Avoid scheduling during this window.
- Occasional one-time updates: May also occur during the Thursday maintenance window.
Help Desk
Resources