Production Workshop 3: How Does Your Culture Affect Quality: A Quality Control Manager's Perspective-Production Workshop #3 Webinar

Video Transcription

Video Summary

The video featured a March webinar and workshop hosted by the Architectural Precast Concrete Committee. The workshop focused on the influence of culture on quality control from a manager's perspective. The workshop highlighted the benefits of membership in PCI, including emphasis on quality through unannounced audits and architectural producer certifications. Standardizing certification levels ensures consistent quality in precast concrete throughout the industry. The workshop also emphasized the importance of camaraderie among plant managers and the challenges of maintaining quality while meeting production schedules. The workshop featured two speakers, Dave Owens and Mike Wolf, who shared their experiences in the industry. They discussed the organization of their QC departments and how they train new employees in the importance of quality. Both speakers highlighted the value of the PCI schools in enhancing the quality culture at their plants. In addition to promoting quality, both plants incentivize and reward employees for their contributions to maintaining quality. The workshop ended with a discussion of the importance of communication and teamwork in driving a culture of quality.

Keywords

workshop

culture

quality control

PCI membership

consistent quality

plant managers

employee training

communication

teamwork